Career

Job description

• Need to understand client's expectations and perform daily-routine Pre-Press production tasks (Planning, Typesetting, Classifieds Layout, editorial layout) by keeping the job racks organized and directing the workflow so that pages are plated for press and delivered as per schedule

• Ensure that all work meets the set benchmark quality standards.

• Establish and maintain lines of communication with the Editorial, Sales, Support Staff, Pressroom, and all other production departments regarding the accurate and timely delivery of products to meet production schedules and client requirements.

• Multitasking over various publications at the same time while delivering the highest quality output.

• Preparing basic/creative Editorial Layouts in InDesign/Client Software as per project requirement.

• Identify publication planning and designing concerns and raise the same with the concerned team/team members when necessary.

Key Requirements:

• Diploma in Printing Technology preferred.

• 1-4 years of Experience required (Pagination/Publication Department would be an added advantage)

• Good command over InDesign is a must

• Excellent Written, Verbal, and Interpretation skills in the English language.

• Logical thinker with strong reasoning.

• Should have a good eye for details.

• Should be a quick learner and a team player

• Willing to work night shifts.

• Must adapt to change and client expectations of shifts and tasks

• Should be ready to work on weekends.

• Should be Energetic and self-driven with a strong aesthetic sense

• Should be a creative thinker, independent in exploring ideas and directions

• Should have a proactive and prompt approach in decision-making by applying thorough process knowledge

Keyskills

• Photoshop
• Indesign

Desired candidate profile
Qualification: Diploma in Printing Technology / Graphic Designing

• Job description

• Graduation in any discipline.
• Minimum 5+ years in handling and supporting overseas clients
• Experienced in client interaction through e-Mail / chats / phone
• Experience in relevant industry would be preferable
• Experience in directly managing a team would be an added advantage
• Sounds confident, assertive on customer calls (video and/or audio conference)
• Highly organized, self-motivated and passion for creating customer satisfaction
• Takes ownership of the process/team end-to-end to achieve organisations and customer's objective Demonstrates high level of energy, is flexible, is multi-tasking, etc.
• Proficiency in Browsing, MS – Office suite Knowledge in designing software's for Print and Digital Advertising industry or Printing Technology knowledge would be added advantage

Evaluation Metric -2 KRA PERFORMANCE (Client Management)

• Single point contact for the client and the senior management for a specific shift/team
• Must be organized with good project management, sales and strategic planning abilities
• Must have in-depth knowledge about the company's products and services; and be comfortable training end users in one-on-one and group settings
• Must have strong problem-solving and follow-through skills and be able to work independently, lead teams and interact with various levels of management

Evaluation Metric -3 KRA PERFORMANCE (Project Management)

• Oversee and coordinate the day-to-day shift/team activities
• Oversee and coordinate client escalated production/operational issues
• Closely work with production/operations team on staffing schedules
• Manage and oversee effective dissemination of client information to the production teams and maintain appropriate documentation in line with ISO & QMS requirement
• Responsible for quality and timely completion of all self- and team- deliverables
• Monitor the effectiveness of the processes and recommend continual improvements
• Ensure that the feedback from Revision analysis / star ratings are disseminated to the team members and taking ownership of the appropriate action items for improvement
• Timely flagging of issues to management through organised (preferred) and ad hoc channels

Evaluation Metric -4 KRA PERFORMANCE (Reports Management)

• Manage and maintain all client dashboards and responsible for distribution of reports in an agreed timeframe or SLA
• Manage and improve service levels
• Manage and maintain demand/volume vs. capacity reports and provide necessary insights to internal and external stakeholders
• Responsible for timely preparing Service Recovery Reports for defective products
• Follow a systematic triage process when responding to customers on escalations

Keyskills

• SMM

Desired candidate profile
Qualification: Graduates

Job description

Evaluation Metric -1 (Education /Technical skills &Behavioral focused)

• Bachelor's degree
• Demonstrated ability to use hard data and metrics to back up feature and customer segment recommendations
• Must have technical skills HTML, XML and Excel, plus the ability to learn our in-house tools quickly
• Must be able to think strategically, multi-task efficiently, partner across a wide number of teams and execute flawlessly. He or she will have a proven track record of delivering results, ideally in e-commerce or FMCG/FMCD categories.
• Strong communication skills; experience in coordinating teams and communicating to Category Managers, Brands

Evaluation Metric -2 KRA PERFORMANCE (Business Focused)

• Coordinate with multiple teams to provide thorough, engaging, and high conversion customer experience
• Owning sections of store merchandising and curations
• Running and analyzing proof of performance reports
• Knowledge about Merchandising tools and widgets Assist execution of the plan as per site merchandising calendar like email programs, new product launches, cross-category placements, developing and executing client site-wide events, browse tree design and search results
• Assist in developing merchandising for large storewide promotions, and work closely with category managers and merchandizing team to schedule promotions
• Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects
• Synthesize and analyze relevant content/traffic metrics. Identify customer triggers and barriers by using surveys, in-depth research, and customer immersions
• Ability to understand and use merchandising and customer-facing metrics to guide decision making Identify opportunities for automation, and scale winning experiences
• Improve performance of paid traffic channels by partnering with all traffic-driving mechanisms (Search, Affiliates, Email, SEO etc.)
• Ability to use hard data and metrics to back up feature and customer segment recommendations

Keyskills

• SMM

Desired candidate profile
Qualification: Graduates

Job description

Evaluation Metric -1 (Education /Technical skills &Behavioral focused)

• Plus two / Diploma
• Strong verbal communication
• Exposure to minimum 1 digitizing applications English communication skills
• High technical aptitude and Strong attention to organization and detail
• Self-motivated and self-managed approach with a high degree of problem-solving ability
• A team-oriented approach to problem-solving
• Good in MS CIT, Tally ERP9, Adobe Photoshop, Must have experience in Adobe illustrator, InDesign, Corel draw, Wilcom(E2,E3).
• Operating Systems: -windows98/2000/XP/Vista/7Ultimate/8/10.

Evaluation Metric -2 KRA PERFORMANCE (Business Focused)

• Completely understand the Customer's Requirements
• Collaborate with team members to achieve better results
• Self-motivated with a results-driven approach Must have Knowledge of fabrics, colors, textiles and promotional products
• Continue to learn new concepts and skills
• Coordinate with multiple teams to provide thorough, engaging, and high conversion customer experience
• Design and produce high quality complex online ads
• Pay attention to the detailed aspects of an ad to ensure high accuracy in copy, layout and technical execution.
• Complete assigned volume of work within established deadlines

Keyskills

• SMM

Desired candidate profile
Qualification: Graduates

Job description

Evaluation Metric -1 (Education /Technical skills &Behavioral focused)

• Any Graduation / Diploma (Multimedia or Designing equivalent qualification would be preferable)
• Knowledge in web designing using Animate CC, Photoshop, HTML & CSS
• Strong verbal communication
• Good Eye for detail
• Interface Designing
• Knowledge in 2D animation

Evaluation Metric -2 KRA PERFORMANCE (Business Focused)

• Completely understand the Customer's Requirements
• Design and produce high quality complex online ads
• Pay attention to the detailed aspects of an ad to ensure high accuracy in copy, layout, and technical execution.
• Complete assigned volume of work within established deadlines
• Continue to learn new concepts and skills

Keyskills

• SMM

Desired candidate profile
Qualification: Graduates

Job description

Evaluation Metric -1 (Education /Technical skills &Behavioral focused)

• Graduation in any discipline.
• Strong verbal communication
• Good Eye for detail
• Sketching and Illustration
• Continue to learn new concepts and skills
• Designers from Ad agency are most preferred.

Evaluation Metric -2 KRA PERFORMANCE (Business Focused)

• Completely understand the Customer's Requirements
• Design and produce high quality complex online ads
• Responsible for designing print ads for global media companies.
• Pay attention to the detailed aspects of an ad to ensure high accuracy in copy, layout, and technical execution.
• Should be working in a dynamic, deadline-oriented environment where turnaround times will range from 4 hours to 12 hours.
• Complete assigned volume of work within established deadlines
• Continue to learn new concepts and skills

Keyskills

• SMM

Desired candidate profile
Qualification: Graduates

Job description

Evaluation Metric -1 (Education /Technical skills & Behavioral focused)

• Bachelor's degree
• Strong skills in Corel Draw, Adobe illustrator, Word, and Excel
• Strong attention to organization and detail Self-motivated and self-managed approach with a high degree of analytical and problem-solving ability
• Solid priority management and time management skills, with the ability to recalibrate quickly according to changing conditions
• A team-oriented approach to problem-solving
• Graphics/printing industry experience a definite plus
• Must have Knowledge of fabrics, colors, textiles, and promotional products and Drawing or graphic design skills

Evaluation Metric -2 KRA PERFORMANCE (Business Focused)

• Motivate to acquire and learn sufficient knowledge of services, processes, products, and terminology to support customers and answer inquiries
• Complete assigned projects according to specifications to meet the needs of internal and external customers
• Ability to communicate effectively one-on-one with client and employees at all levels, present information to large and small groups
• Increase work pace to meet deadlines when necessary
• Adapt to different personalities and work situations, while demonstrating respect for internal and external personnel
• Recognize and respond appropriately to problem situations, and correctly diagnose and effectively communicate the causes of problems
• Willing to participate and contribute to any team project.

Keyskills

• Graphic Designing
• Photoshop

Desired candidate profile
Qualification: Graduates